Frequently Asked Questions

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SHIPPING & DELIVERY

We offer standard and express shipping options. Standard shipping takes 5-8 business days, while express shipping delivers within 1-3 business days. Orders over $120 AUD qualify for free Standard Shipping within Australia.
Yes, we ship to most countries worldwide. International shipping times vary by destination, typically 8–14 business days.
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to the courier's website.
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RETURNS & EXCHANGES

We offer a 30-day return window from the date of delivery. Products must be in original, unused condition with all tags attached. Please initiate a return via our Returns Portal.
Yes. To exchange for a different size, please return the original item. Once we receive the product, our team will contact you to confirm your preferred size and arrange the exchange.
No. Custom gear is non-refundable and cannot be exchanged unless there is a confirmed manufacturing defect.
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PRODUCT DETAILS & CARE

Our grip socks are engineered with specialised non-slip silicone grips to deliver superior traction, minimise internal foot movement, and improve acceleration, control, and stability.
Our headgear uses shock-absorbing closed cell foam to help reduce the risk of injuries, cuts, and abrasions. It is not designed to prevent concussion.
To maintain performance and longevity, machine wash cold inside out on a gentle cycle. Air dry only. Avoid tumble drying or ironing, as heat can weaken the silicone grip and reduce the protective integrity of the foam.
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CUSTOM ORDERS

Grip Socks: 150 pairs per size Headgear: 50 units per size Final MOQs may be adjusted based on artwork complexity and production specifications.
Production and delivery typically takes 4–8 weeks once the final design mock-up and payment are approved.
Yes. We offer competitive bulk pricing and sponsorship packages for schools, clubs, and academies. Please contact us directly for a custom quote.
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PAYMENTS & GENERAL

We accept all major credit cards including Visa, Mastercard, and AMEX, as well as PayPal, Apple Pay, and Google Pay.
No. Only one discount code can be applied per transaction.
GearFit is an Australian-owned and operated company based in Sydney, Australia.
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